Wrenthorpe Mackem
Striker
I'd add to that. People who have tickets bought for them by others for convenience when sitting together on match by match basis.There are plenty of people who want to buy tickets – and who you might fairly expect to be able to buy them – but who currently can't.
That includes people who:
All of these people are demonstrably not mags and can prove recent commitment to the club. I can't see why they would be excluded, yet the club is leaving many of them in limbo.
- Have a purchase history for three home games, yet the system still won't let them buy a ticket
- Live away from Sunderland and have a purchase history for more than three away games this season
- Have been season card holders before this season (but have a longer-term purchase history)
The harder problem is catering for fans who don't have a digital record because they buy tickets through friends or relatives. There are legitimate reasons why people do this and the club will have known about them when it switched to digital tickets. Doesn't sound like it's doing enough to stop people getting left behind.