Newcastle tickets - ph.4 on sale 29.12.23


I'm a season card holder and went on the site yesterday, bit surprised to see that I could buy a ticket. I've already bought my seat so another one wouldn't be any use to me as I couldn't forward it to anybody. Seemed odd though. Maybe the system isn't that sophisticated.
 
It’s really straight forward, what are folk struggling with?

It was far from straight forward. It took two emails and three hours to have the permissions granted followed by a failed loading of stadium map and three attempts of purchase to get a hold of a ticket.

I know I wasn’t the only one as well
 
Then I think the club should prepare for dwindling attendances. 40k average is unbelievable when you consider the obstacles for the occasional or new fan to jump through.
A few lads from work (I work away) have tried to come over a few times to watch a Sunderland game as a neutral, and it’s proven basically impossible on a few occasions to get tickets sorted due to this club. Finally managed it by turning up at the ticket office with my season tickets for my family and had to tell them exactly what and why they wanted to come for and things. Felt like a criminal being interviewed tbh
 
It’s really straight forward, what are folk struggling with?
The process of buying and using a ticket is absolutely straight forward, yes…

If you have purchased 3 tickets this season and are IT literate.

My mate (a season ticket holder for 20+ years) can’t be assigned a ticket because he moved out the area and hasn’t been to 3 games this season.

My Dad, who’s in my network and who’s tickets I manage, wouldn’t have a clue how to go on and sort them because he hasn’t got the confidence (or patience!) to navigate the website.
 
The process of buying and using a ticket is absolutely straight forward, yes…

If you have purchased 3 tickets this season and are IT literate.

My mate (a season ticket holder for 20+ years) can’t be assigned a ticket because he moved out the area and hasn’t been to 3 games this season.

My Dad, who’s in my network and who’s tickets I manage, wouldn’t have a clue how to go on and sort them because he hasn’t got the confidence (or patience!) to navigate the website.
You can still visit the ticket office in person to purchase - I went last week to sort BCB upgrade and folk were purchasing mags tickets
They arent gunna make a phase 4 are they :lol:

Watch them just leave it. Absolutely clueless idiots
Ticket office said there’ll be phase 4
 
Now the season card holders who want tickets have them why are they f***ing about with phases. Just chuck them on general sale to anybody with a purchase history. First come first serve. Why they make everything so difficult is behond me.
The ticketing set up needs a whole review , Coventry match proved what a farce, putting barriers in the way for local folk to buy tickets , no other club would be doing this , finally changed the purchase history rule at last minute and was too late, crowd was probably 3-4K down as a result .
Mags game similar , should just be on general sale now so long as have purchase history of one game over the past 12 calendar months and certainly no stricter than than .
Club is completely out of touch and taking good support for granted which can be a dangerous game . Make people want to go not make it a right chew on to get tickets
 

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