ravydavygravy
Striker
steve30000
Striker
Is your phone working though?I disagree. I'm calm, it's Friday
ravydavygravy
Striker
sima-hebburn
Striker
o2 has revealed the compensation package it will offer to customers hit by its data outage.
Both pay monthly and pay as you go customers will receive free time after they were left entirely without data for a whole day.
Pay monthly customers will be given two free days on their contract. And pay as you go customers will get 10 per cent of their credit for free.
"We’re very sorry about yesterday’s data issue," an O2 spokesperson said. "We understand how important it is to stay connected, especially at this time of year."
It said it would be "in touch with our customers soon" about the compensation package, which varies depending on how users pay for their subscripti
O2 reveals compensation for customers hit by 4G outage
Both pay monthly and pay as you go customers will receive free time after they were left entirely without data for a whole day.
Pay monthly customers will be given two free days on their contract. And pay as you go customers will get 10 per cent of their credit for free.
"We’re very sorry about yesterday’s data issue," an O2 spokesperson said. "We understand how important it is to stay connected, especially at this time of year."
It said it would be "in touch with our customers soon" about the compensation package, which varies depending on how users pay for their subscripti
O2 reveals compensation for customers hit by 4G outage
Bob Fleming
Striker
Seems fair.
steve30000
Striker
Davygravy says we don't deserve this.
Archbishop 22
Central Defender
Still having a problem sending text messages on mine.
D
Deleted member 6694
Guest
I don't think O2 will compensate those with nee mates to text
Hyltonian
Striker
Hilarious
Omeran Amirat said he had been a loyal O2 customer for a long time. He said he had bids on eBay on Thursday morning but he could not do them because the O2 network was down. "It's Christmas, the budget's tight for me, there were presents I was supposed to be buying for my daughter and my son on eBay today. They've gone now."
Piss off man
O2 data network restored after outage
Omeran Amirat said he had been a loyal O2 customer for a long time. He said he had bids on eBay on Thursday morning but he could not do them because the O2 network was down. "It's Christmas, the budget's tight for me, there were presents I was supposed to be buying for my daughter and my son on eBay today. They've gone now."
Piss off man
O2 data network restored after outage
