First Line IT/Helpdesk

[Spennymackem1981]

has to be the shittest most annoying job in the whole of IT end users of massive bell ends

 

[CraigyLee]

has to be the shittest most annoying job in the whole of IT end users of massive bell ends

nah 2nd line having to deal with all the shit that 1st liners pass straight through to them

 

[Some Random Guy]

Piece of piss.

"Turn it off and back on. Didn't work? Dinnar, I'll raise a ticket."

Stealing a living.

 

[Spennymackem1981]

Piece of piss.

"Turn it off and back on. Didn't work? Dinnar, I'll raise a ticket."

Stealing a living.

its f***ing shit and users are thick as whale spunk

 

[BackhouseParkRangers]

its f***ing shit and users are thick as whale spunk

To offer the other side of this.

Hi. My mobile phone isn’t working.

Help desk: I’m sorry we can’t help on this number. You need to dial 123 from your business phone

My business phone isn’t working

And repeat ad nauseam

 

[Spennymackem1981]

To offer the other side of this.

Hi. My mobile phone isn’t working.

Help desk: I’m sorry we can’t help on this number. You need to dial 123 from your business phone

My business phone isn’t working

And repeat ad nauseam

thats cost most people on first line are either thick as mince or so fucked off from all the stupid wankers that they cant be arsed after there 39th call of the day

 

[TheWanderer]

its f***ing shit and users are thick as whale spunk

No they're not!

They just dont have strengths in IT. I bet you know fuck all about sales, marketing, R&D etc where these excel, which would make you thick as whale spunk to them.

 

[Spennymackem1981]

No they're not!

They just dont have strengths in IT. I bet you know fuck all about sales, marketing, R&D etc where these excel, which would make you thick as whale spunk to them.

im sorry but anyone who takes 20 min to log themselves in is thick don't care what they do

 

[jaxaxe]

has to be the shittest most annoying job in the whole of IT end users of massive bell ends

So bad, it can make you incoherent.

 

[muggboots]

Your f***ing holiday can't come soon enough.

 

[Spennymackem1981]

Your f***ing holiday can't come soon enough.

Not till August mate

 

[muggboots]

Not till August mate

Fuck.

 

[TheWanderer]

im sorry but anyone who takes 20 min to log themselves in is thick don't care what they do

I'd look at the onboarding process to be honest, you've failed to educate that user in the basics and havent provided the correct tool (knowedge) to do his/her job.

 

[Thackeray]

Oh the irony...

 

[jaxaxe]

I'd look at the onboarding process to be honest, you've failed to educate that user in the basics and havent provided the correct tool (knowedge) to do his/her job.

I'd look at the first line support grunt, to be honest.

If they haven't worked out by now that their job is customer care, and not just changing toner cartridges, then they are too thick to be worth employing.

 

[dangermows]

Not till August mate

Take you ages to book it?

 

[Spennymackem1981]

Take you ages to book it?

Its been booked since April Last year

 

[dangermows]

Its been booked since April Last year

Couldn't be arsed to wait that long me.

 

[Spennymackem1981]

Couldn't be arsed to wait that long me.

Its been Brutal did at least have a holiday in between im hoping its worth it though i aint ever been long haul before

 

[anth]

I work in IT support (not on a helpdesk though). No word of a lie I had a senior lecturer ask me last week how to turn her new computer on. You get some really interesting work through like the 3D printer we are looking at buying, or running 150 iPads for teaching and assessments, but you also get some where it makes you think how do you manage to keep yourself alive.