I blame the ghost of Jimmy Hill.
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the red button question hasn't ever really been answered definitively - best we've got is that clubs "have the right to show" red button matches.So no midweek red button games on SAFSee then?
That greatly reduces the amount of games shown and the value.
No further emails for me (after 1+2).Well now I have had a THIRD email saying they will refund my subscription, but now it may take 7 days. It was 3-5 days two days ago. Maybe, Father Ted-like, the money is merely 'resting' in their account???
Starting to sound like this is a manual refund / cancellation process and an amateur company to boot.I have received a full refund to my PayPal account. Also an email implying the problems are now sorted and it will be ok to go ahead and reorder the International pass, with a link. All in clean commercial language. No grovelling apology.
Actually I will take that back. There was an apology on the personal email I received from a real person in response to my email asking for clarification.I have received a full refund to my PayPal account. Also an email implying the problems are now sorted and it will be ok to go ahead and reorder the International pass, with a link. All in clean commercial language. No grovelling apology.
the red button question hasn't ever really been answered definitively - best we've got is that clubs "have the right to show" red button matches.
However, the three specified in the SAFC email are all down as main matches on SKY website (i.e not red button)
My refund hasn’t arrived.I am still waiting for a refund too. @southsander, I wonder if your refund arrived because you chased them? Complete rubbish![]()
Did they say what the actual issue was?Actually I will take that back. There was an apology on the personal email I received from a real person in response to my email asking for clarification.
"I'm really sorry for any inconvenience or confusion caused to you by this and if you need anything else, please let me know."
As Keano would say "we move on".
Those who live in Spain;
Do you know who has the rights to the Championship this season?
Last year it was DAZN, which would have fit nicely with an international season pass, but they have nothing listed this year
My refund hasn’t arrived.
Did they say what the actual issue was?
That’s very good to hear.I have received a full refund to my PayPal account. Also an email implying the problems are now sorted and it will be ok to go ahead and reorder the International pass, with a link. All in clean commercial language. No grovelling apology.