Email about refund on international streaming pass


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I've got my refund but the money back is roughly 10 quid less than the money out - exchange rate blip plus conversion charges :evil:

And now I won't buy another one. With so many games being on TV or midweek middle of the night matches here, it's just not worth it. First time since they started doing it I won't be buying.
 
I've got my refund but the money back is roughly 10 quid less than the money out - exchange rate blip plus conversion charges :evil:

And now I won't buy another one. With so many games being on TV or midweek middle of the night matches here, it's just not worth it. First time since they started doing it I won't be buying.
The exchange rate kicker is real for most of us I suppose . Head starting to say why bother, like you, for the reasons you give. Heart is saying this is my annual contribution to the club. Come Friday I will have reordered, I am sure.
 
Still waiting. Ordered as I’m out of the country regularly and from previous seasons viewing it worked out better value than buying individual match passes. If/when my refund comes through I’d be reluctant to subscribe again. Shocker this like.
 
Still waiting also. Emailed numerous times and nothing back but automated messages. Now well over the time advised it would be back.

Disgusting service.
 
I haven't ordered yet after seeing what happened with the cancellations etc.

Wil wait until some sort of clarification is given
For information to others.

Reading this was nervous about ordering. But didnt want to wait until Saturday.

However, just ordered - took money, email saying "successfully set up" and now showing as an active pass on my account. All seems OK for new orders 🤞
 
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