Buying Tickets for the match -WTF ?


SydneyFan

Striker
I'm over in the UK for Xmas New year and we have friends visiting from Ireland. We're all keen to take in a game and so I tried to buy tickets for Preston. There's 9 of us, 5 adults and 4 kids. I can't believe that I can't buy a kids ticket under my account that I setup and I have to set up a second kids account. I've bought tickets my whole life for events all over the world and never had this before. What sort of a backward setup is this ?
 
I'm over in the UK for Xmas New year and we have friends visiting from Ireland. We're all keen to take in a game and so I tried to buy tickets for Preston. There's 9 of us, 5 adults and 4 kids. I can't believe that I can't buy a kids ticket under my account that I setup and I have to set up a second kids account. I've bought tickets my whole life for events all over the world and never had this before. What sort of a backward setup is this ?
An absolute mess.

Why do we make it so hard for supporters to support?

The amount of business we must miss out is criminal. Things never improve.
 
It's utterly ridiculous but the club don't care
I know it’s a time consuming issue all this,but can we as a fan base not get all of these concerns into a document so these f***ing simpletons can read them and then maybe see how utterly f***ing stupid it is!!!


Ticketing
Retail
Communications
Ground safety

All common themes on here. If the mag tickets rumours are true they’ll just turn the phones off and watch fans sink. They need to own it.

This thread is about a bloke wanting to spend 300quid on tickets and fuck knows what else in ground. Yet he can’t do it cos they don’t know how to help people even when it’s to the clubs benefit
 
Don't go on Ticketmaster @SydneyFan. You will only get this message:

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Ticketmaster is not working at the moment. You may want to go via someone else.
 
I'm over in the UK for Xmas New year and we have friends visiting from Ireland. We're all keen to take in a game and so I tried to buy tickets for Preston. There's 9 of us, 5 adults and 4 kids. I can't believe that I can't buy a kids ticket under my account that I setup and I have to set up a second kids account. I've bought tickets my whole life for events all over the world and never had this before. What sort of a backward setup is this ?
Just say you're a mag, you'll get one nee bother.
 
They probably need the kids account to confirm the age category upon purchasing tickets. Just an alternative view to the usual “the ticket office is shit”
 
It's been like that since beginning of the season 5 months ago and many threads posted about it. Same with purchase history, get an account and get purchase history and you can attend Boro, Coventry, Leeds and NUFC games
 
It's been like that since beginning of the season 5 months ago and many threads posted about it. Same with purchase history, get an account and get purchase history and you can attend Boro, Coventry, Leeds and NUFC games

Not on a PC web browser. I have had less issues getting tickets when I have purchased it on my iPhone. The PC bowser has the issues I mentioned.
 
I know it’s a time consuming issue all this,but can we as a fan base not get all of these concerns into a document so these f***ing simpletons can read them and then maybe see how utterly f***ing stupid it is!!!


Ticketing
Retail
Communications
Ground safety

All common themes on here. If the mag tickets rumours are true they’ll just turn the phones off and watch fans sink. They need to own it.

This thread is about a bloke wanting to spend 300quid on tickets and fuck knows what else in ground. Yet he can’t do it cos they don’t know how to help people even when it’s to the clubs benefit
I know the forums and Guinness Guzzler do a great job but sadly it never changes.

We need to have much more customer focus and just make it easier for people to put money into the club through easy ticketing arrangements.
 

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