A few call centre secrets

[SAFC 2012]

I call bollocks on half of it especially sitting on phones. Every call centre I have worked in you had to lock your phone away before a shift and weren't even allowed paper or pens at one due to all the information you had access to.

I did however work at a call centre for a bank who will remain unnamed where at the time someone could call in and add an account and transfer money the same day. One lad when asked to do so by a customer added his own account details and transferred £5000 to himself then never returned to work. Bank to avoid bad publicity gave money back to cust and let the employee walk with the cash and never Pursued him. Was a three day wait after that to transfer funds.

You call bullshit on people using their phones but expect people to believe that second bit

Aye nee bother mate

Sounds a bit like the story where some lass took 1 pence out of every account she dealt with and ended up with 49k

 

[Ceverton]

You call bullshit on people using their phones but expect people to believe that second bit

Aye nee bother mate

Sounds a bit like the story where some lass took 1 pence out of every account she dealt with and ended up with 49k

Every call centre has had that story I think

 

[DisillusionedOldGit]

I am an Indian call centre worker and I cannot understand you Geordies

Or any cumt else .

I have to say any time I've had a call centre operative with a north east accent, they've always been great and very helpful, regardless of the company it's been.

At least you can understand them .

 

[safcsafc]

How is a thread this bad still going?

 

[Freddie the Greek]

How is a thread this bad still going?

It stopped going about a year ago mate by the looks of it

 

[Deleted member 27423]

You clearly never had to deal with tiscali!

Italians eh

 

[Jasper]

Or any cumt else .


At least you can understand them .

No idea why I said that

 

[Bob Fleming]

When I worked at london electric in the late 90s there was loads of bucking garn on. Are they still rife for sordid affairs?

 

[Tadger]

When I worked at london electric in the late 90s there was loads of bucking garn on. Are they still rife for sordid affairs?

Massively.

 

[BigPete]

When I worked at london electric in the late 90s there was loads of bucking garn on. Are they still rife for sordid affairs?

Oh aye, its like being back at 6th form

 

[iPabs]

I work at Barclays like, if my TL saw me on me phone she’d pull my throat out, not once has she told me to put someone on hold to look around their account for a loan or anything of the sort, we’ve been trained to offer where appropriate. Certainly never seen a colleague take over a manager call that wasn’t a TL or above.

 

[Dan The Man]

When I worked at london electric in the late 90s there was loads of bucking garn on. Are they still rife for sordid affairs?

Aye

 

[nyron4england]

nowt like someone being a whistleblower and f***ing it for everyone like. snitch.

 

[Unbalanced Views]

Every call centre has had that story I think

Commonly known as Salami Slicing - https://scams.wikispaces.com/Salami+Slicing

 

[geordiedean]

A few times, I once couldnt extend a lads overdraft and he said he would ''fuck my face''

?

Each to their own

Didn't happen when I worked in one and I was there 9 year.

I'd rather go to jail than spend 9 f***ing years working in one of them god forsaken places

 

[Cosmopolitan]

Each to their own



I'd rather go to jail than spend 9 f***ing years working in one of them god forsaken places

Decent pay but dead end as fuck, best day of me life when I got laid off.

 

[Bob Fleming]

Massively.

Class. Was great for me in me early 20's but I couldn't be arsed with the hassle now.

 

[Cowvahlo]

I work at Barclays like, if my TL saw me on me phone she’d pull my throat out, not once has she told me to put someone on hold to look around their account for a loan or anything of the sort, we’ve been trained to offer where appropriate. Certainly never seen a colleague take over a manager call that wasn’t a TL or above.

My ex wife has started there not long ago....if you buck her you’ve got me to thank, taught her all sorts.

 

[errant]

My ex wife has started there not long ago....if you buck her you’ve got me to thank, taught her all sorts.

like answering a phone?

 

[Cowvahlo]

like answering a phone?

Exactly like that mate, it’s always been a thing of mine