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SAFC - Fan Ban & Ticket Cancellations


Doberman said:
Those that are having issues with the ticket office and their apparent lack of support and understanding for our loyalist supporters should just pretend to support NEC f***ing Nijimegen and they'd have the red carpet rolled out for them. Clearly.

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Beyond belief.
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If it was the Feyenoord lads I could understand it but these aren’t even fans of SAFC, just the goalkeeper.
 
Doberman said:
Those that are having issues with the ticket office and their apparent lack of support and understanding for our loyalist supporters should just pretend to support NEC f***ing Nijimegen and they'd have the red carpet rolled out for them. Clearly.

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Beyond belief.
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Just about sums it all up for me. Absolute disgrace that ticket office.
 
Roker Scoreboard said:
Might not go as far down to having names on tickets, but the corporate allocation or tickets from staff will never be pulled for an id check..
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I know that but he's claiming he club go to the extent of setting accounts up in the name of the people who the tickets are getting given to.

Sounds far fetched to me.
 
Zak's Dad said:
Like I said mate, I was shocked, I merely quoted the bloke who'd been banned because this is what HE told the club in a meeting.


I'm sure there's an absolutely understandable explanation for what's happening, I was just highlighting it because this appears to be what the club are hanging the breach on.

It feels like the sea change is a result of not only new rules but also a misunderstanding by those applying them of what actually happens when you impose change on complex situations without thinking through the outcomes.
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The 50% of tickets not being used by the “correct person” in the away end is from feedback from a significant number of fans I speak to regularly at away games.

The views of a wide number of fans differ on the subject.

For example, at Bournemouth, the view of virtually everyone I spoke to (and my own view) was that there were loads more faces we didn’t recognise compared to previous away games. However, 1 member of the group was of the view that they saw more regular faces at Bournemouth than they had at the majority of other games this season.

At Bournemouth, for example, I was very surprised at how many young children (under 10 year olds) were in attendance as I wouldn’t have expected many people of that age to have acquired 55 loyalty points.

As people say, there’s no evidence one way or another, it depends where you’re at in the ground etc.

At Villa, there were people in the ground on wrong tickets as the ticket administration within the club didn’t allocate tickets correctly from the information provided by their “customers”.

Despite, not attending the game on Sunday, only coming in to contact with a relatively small number of fans compared to normal, I know of over 60 fans (the majority of regular attendees) who were not on their own tickets. A number of these don’t possess season tickets.
 
SAFC2012 said:
The 50% of tickets not being used by the “correct person” in the away end is from feedback from a significant number of fans I speak to regularly at away games.

The views of a wide number of fans differ on the subject.

For example, at Bournemouth, the view of virtually everyone I spoke to (and my own view) was that there were loads more faces we didn’t recognise compared to previous away games. However, 1 member of the group was of the view that they saw more regular faces at Bournemouth than they had at the majority of other games this season.

At Bournemouth, for example, I was very surprised at how many young children (under 10 year olds) were in attendance as I wouldn’t have expected many people of that age to have acquired 55 loyalty points.

As people say, there’s no evidence one way or another, it depends where you’re at in the ground etc.

At Villa, there were people in the ground on wrong tickets as the ticket administration within the club didn’t allocate tickets correctly from the information provided by their “customers”.

Despite, not attending the game on Sunday, only coming in to contact with a relatively small number of fans compared to normal, I know of over 60 fans (the majority of regular attendees) who were not on their own tickets. A number of these don’t possess season tickets.
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There was atleast 6 people on the bus I was on what didn’t have the right points and that was just the back of the bus that I knew
 
Has it ever been a debate that fans are getting into the away end not using their own points? We know it happens every away game and it’s impossible to stop unless you ID every single person which will never happen.

I still can’t work out from this whole thread whether people want that to happen or not. From what I’ve observed people are very critical of tickets being passed on unless it’s in a branch?

To be honest, after the fuck up it’s been this season, I’d bin off the ID checks altogether because there’s no fair way to apply it. You can’t check 10 tickets out of 3,000, and then punish 3 out of 3,000 if they fail the ID check but have potentially hundreds get away with it. Then the argument that popped up earlier in the season resurfaces about it being a closed shop and people will continue to pass their ticket on. I really don’t know what the answer is to be fair.
 
SAFC2012 said:
The 50% of tickets not being used by the “correct person” in the away end is from feedback from a significant number of fans I speak to regularly at away games.

The views of a wide number of fans differ on the subject.

For example, at Bournemouth, the view of virtually everyone I spoke to (and my own view) was that there were loads more faces we didn’t recognise compared to previous away games. However, 1 member of the group was of the view that they saw more regular faces at Bournemouth than they had at the majority of other games this season.

At Bournemouth, for example, I was very surprised at how many young children (under 10 year olds) were in attendance as I wouldn’t have expected many people of that age to have acquired 55 loyalty points.

As people say, there’s no evidence one way or another, it depends where you’re at in the ground etc.

At Villa, there were people in the ground on wrong tickets as the ticket administration within the club didn’t allocate tickets correctly from the information provided by their “customers”.

Despite, not attending the game on Sunday, only coming in to contact with a relatively small number of fans compared to normal, I know of over 60 fans (the majority of regular attendees) who were not on their own tickets. A number of these don’t possess season tickets.
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See this every away game on facebook, "little Jimmys first away match" - and im thinking HOWWWWWW
 
asl02 said:
Just about sums it all up for me. Absolute disgrace that ticket office.
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It's all about PR and clicks. Get SKP in the crowd, get some likes and follows. Oo this fella has come from Australia, get him tickets. I believe Paul personally helped out in that regard at the clubs request ironically!

There will always be freebies knocking about. Always has been, always will but they need to be far more even handed and not punish our core support. It's crazy.
 
Its personal. End of story.

Someone at club wanted P banned so got him.

Incidentally, shouldnt the person punished be the one not using the ticket and passing it on? You are responsible for ticket in your name not all ones you purchase? Given how often Ive seen P around hes sufficient points for any phase 1.

If I buy someone 10 pints and they decide to drive home then theyre punished for drink driving not me for buying the drink.
 
SAFC2012 said:
The 50% of tickets not being used by the “correct person” in the away end is from feedback from a significant number of fans I speak to regularly at away games.

The views of a wide number of fans differ on the subject.

For example, at Bournemouth, the view of virtually everyone I spoke to (and my own view) was that there were loads more faces we didn’t recognise compared to previous away games. However, 1 member of the group was of the view that they saw more regular faces at Bournemouth than they had at the majority of other games this season.

At Bournemouth, for example, I was very surprised at how many young children (under 10 year olds) were in attendance as I wouldn’t have expected many people of that age to have acquired 55 loyalty points.

As people say, there’s no evidence one way or another, it depends where you’re at in the ground etc.

At Villa, there were people in the ground on wrong tickets as the ticket administration within the club didn’t allocate tickets correctly from the information provided by their “customers”.

Despite, not attending the game on Sunday, only coming in to contact with a relatively small number of fans compared to normal, I know of over 60 fans (the majority of regular attendees) who were not on their own tickets. A number of these don’t possess season tickets.
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So would you also estimate that 50% of the tickets that you were involved with didn’t go those entitled to them?
 
Essayeffsee said:
Its personal. End of story.

Someone at club wanted P banned so got him.

Incidentally, shouldnt the person punished be the one not using the ticket and passing it on? You are responsible for ticket in your name not all ones you purchase? Given how often Ive seen P around hes sufficient points for any phase 1.

If I buy someone 10 pints and they decide to drive home then theyre punished for drink driving not me for buying the drink.
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That would depend entirely on if the person who's account was used to buy the ticket actually knew it was being used. If somoene's got the customer number details and just buys them and dishes them out to anyone then that's hardly fair on the person if they didn't know either.
 
Disco_Pants93 said:
That would depend entirely on if the person who's account was used to buy the ticket actually knew it was being used. If somoene's got the customer number details and just buys them and dishes them out to anyone then that's hardly fair on the person if they didn't know either.
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Strangely my custome number has never been used by any one bar me in all the time since it was issued in 1998. Nobody randomly gives someone else their number. It is passed on to secure an away ticket.

Now the lines could be blurred as if say half dozen numbers are handed over by one person and that person allows them to be occasionally used going forward but doesn't inform all 5 other people of this. Over time things get forgotten and one match blurs into another etc. So unwittingly someone's number is being used without their knowledge BUT they did originally gain access to a ticket they may have not otherwise been entitled too. Grey areas.

That's why the club should have got all the branches together and and outlined what was and was not acceptable practices going forward and outlined the punishments for not adhering to the rules they were conveying. Then everyone has the same information and either abides by the rules or suffers the consequences if caught flouting them

The club should have also given branches and individuals the chance to return unused away tickets for a (potential at least) refund if they are resold. They regularly re-advertise sold out games so it is entirely possible if they wanted to help fans in terms of losing money and tickets not being used and cut down on the unofficial re-selling of tickets.
 
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