Can't go on Sunday as I'm abroad so want to give my ticket to my mate's daughter.
Tried adding her to my friends and family, he's given me the codes that are on his end, they're bang on but the website keeps rejecting it.
Plan B - ring the ticket office. Get through to a lad who tells me that you can't transfer tickets from an adult to an U14. I said okay... so what's my option? He says... well you could re-list it for resale, wait a few hours and they should be able to buy it. I don't want to sell it to my mate ffs, I want to give him it. So I just thought fuck it, said bye and hung up the phone.
Tried again with adding her to my network and it wouldn't allow it!
So I rang the ticket office back, spoke to someone completely different who was really helpful and must've sorted it in about 30 seconds, emailing me the ticket so I can forward it on.
My first experience with the ticket office was terrible, completely unhelpful and it seems the lad I spoke to basically didn't know what he was talking about.
Second fella was great and got me to where I wanted to be in the end.
Yet even though I'm eventually sorted, I'm sat here proper frustrated by how difficult that actually was in the first place. It shouldn't be that hard to move a ticket from one account to the other!