-
The forum upgrades are now largely complete.
Please read this thread for more details.
New user registrations are currently disabled.
SAFC - Fan Ban & Ticket Cancellations
- Thread starter Hetty
- Start date
BarnesPark
Midfield
Aye maybe. But it’s just yelling at clouds really.
Is there anything to stop the more vocal on here from getting on RAWA or joining the ticketing sub-group and maybe radicalising them a bit? Bring out change from within?
Wakey ftm in Sussex
Striker
I’m afraid the only mass protests can be at games imho.
The ultimate being voting with feet & not going.
Given the torrid times we’ve all seen over the years ( including the T Cowie days when sometimes our away support was less than 100), we still go, sing about our feelings ( sack the board etc) but turn up regardless.
Even now people are utilising personal contacts to challenge the clubs decision on SAFC2012….. who ya kna etc etc.
The club & players talk about being proud to represent the area/community, but there is a clear gap in the circle, especially around “customer” service.
As I’m sure KLD etc aren’t fully aware of the range of issues, the upper hierarchy need to impose a top down strategic review with a clear set of objectives & PUBLIC consultation. Then publicise their M O going forward.
Just IMHO
The ultimate being voting with feet & not going.
Given the torrid times we’ve all seen over the years ( including the T Cowie days when sometimes our away support was less than 100), we still go, sing about our feelings ( sack the board etc) but turn up regardless.
Even now people are utilising personal contacts to challenge the clubs decision on SAFC2012….. who ya kna etc etc.
The club & players talk about being proud to represent the area/community, but there is a clear gap in the circle, especially around “customer” service.
As I’m sure KLD etc aren’t fully aware of the range of issues, the upper hierarchy need to impose a top down strategic review with a clear set of objectives & PUBLIC consultation. Then publicise their M O going forward.
Just IMHO
Raich Carter
Striker
Happened to me as well, luckily on Monday I tried again and it worked. If you are planning on bringing it up to complain, AskSAFC sent me an email saying “Thank you for your email.
Please be advised that it is not possible to purchase match tickets using your own customer ID number. Each individual attending the game must have their own unique ID number. Kindly register their details on our website to enable the purchase of additional tickets.
Kind Regards
Ticekt Office”
Laughable
Disco_Pants93
Striker
Mass protests?
Give over man. Imagine the club being the most successful it's been in over a decade and people are talking about mass protests. The off the field stuff needs to improve no doubt, and this situation in particular is dicey to say the very least, but the only place you hear talk of protests and people being unhappy is on here. And contrary to what people thing, RTG makes up a very small % of our fanbase and the feeling amongst it. I'm fairly certain the majority of the fanbase won't even have a clue what this situation is let alone protest because of it. I agree there has to be a better way to raise issues, concerns and anything else going forward but people are going on like we're the worst ran club in the world man.
I thought everyone had to have an active season ticket with the required points on (in you situation, from what I can see is you would’ve required a season ticket with 25+ points) to purchase tickets for the Wolverhampton Wanderers away game as that was the phase on Monday.Happened to me as well, luckily on Monday I tried again and it worked. If you are planning on bringing it up to complain, AskSAFC sent me an email saying “Thank you for your email.
Please be advised that it is not possible to purchase match tickets using your own customer ID number. Each individual attending the game must have their own unique ID number. Kindly register their details on our website to enable the purchase of additional tickets.
Kind Regards
Ticekt Office”
Laughable
How would registering as a new member on Monday help you buy a ticket for an away game?
Have the rules changed again?
iirc, oxford sold out on pretty high points. we got less than the league game last season. it's extremely doubtful they entertained the idea of going anywhere pre wembley.
there's people on here pissed off at missing out with quite high points for games. it's those who i'm concerned about and i can understand their frustration.
you haven't given your number to anyone else have you? someone else on here had that issue a while back iirc.Happened to me as well, luckily on Monday I tried again and it worked. If you are planning on bringing it up to complain, AskSAFC sent me an email saying “Thank you for your email.
Please be advised that it is not possible to purchase match tickets using your own customer ID number. Each individual attending the game must have their own unique ID number. Kindly register their details on our website to enable the purchase of additional tickets.
Kind Regards
Ticekt Office”
Laughable
Last edited:
Stortford
Winger
And don’t forget the time you helped out loads of fans stuck after the Forest pre-season game in Pinatar, organising taxi’s etc.
Folk may remember the club put the games on in Pinatar having having originally announced the games in the Alicante/Benidorm area over a couple of hours away and then said there wasn’t enough interest for the club to organise buses, leaving 100’s of fans to sort out their own transport. This lad stayed behind after the game for a few hours making sure all fans had transport back to their digs as some had come straight from the airport to the match and no way of getting back.
Wakey ftm in Sussex
Striker
Mass protests?
I agree there has to be a better way to raise issues, concerns and anything else going forward but people are going on like we're the worst ran club in the world man.
I should have been clearer, but my thinking was unfurling banners & anything associated to tv. I understand these have worked at some clubs on certain issues.
However, I do think your comment on the majority of the fanbase being unaware is not accurate.
Worst ran club in the world ????? I wouldn’t know & don’t care- just want ours to be as good as possible…. & failing atm
Chop Sauce
Striker
Any chance of you providing that link to where we can all buy away tickets?
Last edited:
That was an absolute disgrace that mind. I was there but thankfully the shields branch sorted us out. Can remember there being some talk in with Speakman where someone challenged him and everyone in the crowd just laughed about it.
Raich Carter
Striker
Nah it got sorted on the Monday, the club emailed back to say they’d gave the wrong advice they thought I meant home games rather than away games and they’re investigating the error message I received.
lN5
Midfield
No help on this occasion but for future reference. I’ve had this for a few games recently, I’ve got 92 points, the solution I’ve found was to get someone in your network to buy them and assign them to you….. no idea why it would work that way but not for the actual ticket holder mind!
viccarlton
Striker
RAWA are a toothless tiger, I’ve no axe to grind with them but I’m certainly not impressed with their input.
BarnesPark
Midfield
Given the nature of this thread, what has happened to SAFC2012 and the forum rules, I think it’s pretty tasteless to be asking on here for links to illegally sold tickets.
the sleeping giant
Striker
Some of us have tried tackling the club directly (and persistently), as well as trying to highlight the issue to the wider fan base. I've asked about joining the ticketing sub-group but - as is often the case - just keep getting out-of-office messages back from Chris Waters.
I'm told that RAWA were persistent in asking questions of the club before they finally received a statement they could share publicly.
However, that statement was weak and gave little clarity on the situation - I am hoping that using RAWA are using their influence to follow this up right now as well as in planned meetings. It's not an issue that is going to go away and as long we have one loyal, hard-working, branch secretary banned from games, nor should it.
RAWA were created to provide the clubs supporters with greater strength and presence (through numbers) in raising fans concerns directly and openly with the club.
Given the serious concerns many of us have around the long-term failings of our ticketing operation (and associated customer service) I feel this is EXACTLY the sort of issue they need to be strong and determined on. It may be they are doing more behind the scenes (and not every action and discussion can be shared openly in the public domain) but their lack of regular updates and general communication on this has been very disappointing.
@Becs - may I ask you to pass my comments on to the main RAWA group, please? It may be that others want their feelings to be shared too. This thread may be a good place to start.
aupaalaves
Striker
Aye there was that as well
Think it was 50 fans I arranged private transfers from Benidorm/Alicante and back and then made sure others, who didn't have any booked transport back to their accomodation, got taxis with a reasonable price.
There was also the arguing with the Spanish security staff who wouldn't let in a couple with a baby because they wouldn't allow access with baby milk bottles. After relentless arguing in Spanish I managed to speak to head of security and he acknowledged the security guard was in the wrong and let them in.
No staff member from the club was on hand at the gate to assist. I wrote a full report to the Supporters Liaison Officer highlighting the issues and the failings. Whether that got discussed in meetings, I don't know.
Zak's Dad
Striker
That's absolutely brilliant mate, I'm really pleased you highlighted a different perspective to that day, I had no idea about any of that - but I'm chuffed our team / club can have that impact abroad.
aupaalaves
Striker
For the 2nd match Vs Eldense, @superhans1 was also giving me a hand flagging taxis to get fans back to their accomodationAye there was that as well
Think it was 50 fans I arranged private transfers from Benidorm/Alicante and back and then made sure others, who didn't have any booked transport back to their accomodation, got taxis with a reasonable price.
There was also the arguing with the Spanish security staff who wouldn't let in a couple with a baby because they wouldn't allow access with baby milk bottles. After relentless arguing in Spanish I managed to speak to head of security and he acknowledged the security guard was in the wrong and let them in.
No staff member from the club was on hand at the gate to assist. I wrote a full report to the Supporters Liaison Officer highlighting the issues and the failings. Whether that got discussed in meetings, I don't know.
Chop Sauce
Striker
Yeah but any chance of the links you were talking about. You were pretty adamant it was easy to get away tickets from external links. Or another post of shit from you?
