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SAFC - Fan Ban & Ticket Cancellations

There's been enough games in the last 4 years to build your points up for away games plus the home cup games .this ticket manager banning safc 2012 does he think that this is going to make it easier for fans with low points to get tickets .over half of his branch had over 60 points and will buy there own tickets.but they won't be sitting together and the train tickets will be 50 quid more
 

Yes, there aretwo sides to the redistribution of tickets by this person/branch. One is that someone who didn't have the points gets a ticket - the other is that the person whose account was used gets the BCP. So over the years Accounts were building up points where the person didn't fancy the game maybe because it was a long distance (the 'hard' miles). It meant that they would have enough overall points to qualify for games like the Mags even though they hadn't done the actual games. Since the club couldn't tell who was allowing their account to be used like this so cancelled them all.

In the end it is difficult to find the victim in this crime. People accumulated points they hadn't earned while supporters without the points got to go to games. On a small scale we have all done this - I gave my son my ticket for a game this season and we once joined a branch just to get tickets for an away game down South. The ones that suffer are those who are not mates with the 'gatekeepers' who decide who can have the tickets that are not going to be used, or who miss out on the phased sale of tickets by a few points.

When it gets to be on a systematic basis like this case (and most branches I suspect behave the same) then it is taking the piss out of the loyalty points system. If the loyalty points system is being abused like this then maybe the closed shop brigade have a valid arguement for replacing it with something like a ballot.
It's common knowledge that branches buy tickets in bulk and regularly pass them on as people drop out for a variety of reasons. It's perfectly understandable and a common sense way to do things.

Who wants tickets going to waste and / or people / branches being out of pocket? Who wants buses half empty which means either the branch members will have to stump up more money each for the journey or ultimately the branches will stop running buses.

The club have come down on someone and his associates like a tonne of bricks when they are pretty much just doing what other branches have done for years. It's a ridiculous overreaction when they could have just called the branches in for a meeting and explained how things were going to be handled going forward and there were new stricter rules that needed adhering to.
 
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Gan support Reading man. That’s the type of club for you.
I mean this has to be the stupidest comment in this thread.

I’ve only skimmed this tbh but know that one of the larger gripes has been the club manipulating statistics to justify what appears to be a big over reaction in enforcing ticketing regulations.

Someone saying that 3% of tickets of tickets for the Leeds game failed an ID check just seems to be manipulating the data again so I was seeking clarification- Is the poster saying that 90 tickets at Leeds failed ID checks (3% of the 3000 allocation) or are we saying something like 3 from 10 checked failed which is entirely different.

Your comments on here come across as reactive, defensive and ignorant and really do you no credit at all.
It's common knowledge that branches buy tickets in bulk and regularly pass them on as people drop out for a variety of reasons. It's perfectly understandable and a common sense way to do things.

Who wants tickets going to waste and / or people / branches being out of pocket? Who wants buses half empty which means either the branch members will have to stump up more money each for the journey or ultimately the branches will stop running buses.

The club have come down on someone and his associates like a tonne of bricks when they are pretty much just doing what other branches have done for years. It's a ridiculous overreaction when they could have just called the branches in for a meeting and explained how things were going to be handled going forward and there were new stricter rules that needed adhering to.
Agree fully with all of this bar the “new stricter rules”- as far as I can tell, all the club have done is suddenly decide to enforce the rules that have always been there and do so in a very heavy handed way.

I’ve been saying for ages on here that the rules are flawed and need reviewing and changing (as people
for various reasons have been forced to act in contravention to them) and tbh, have been told that there was “Nowt wrong with the rules” by most in here.
 
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I mean this has to be the stupidest comment in this thread.

I’ve only skimmed this tbh but know that one of the larger gripes has been the club manipulating statistics to justify what appears to be a big over reaction in enforcing ticketing regulations.

Someone saying that 3% of tickets of tickets for the Leeds game failed an ID check just seems to be manipulating the data again so I was seeking clarification- Is the poster saying that 90 tickets at Leeds failed ID checks (3% of the 3000 allocation) or are we saying something like 3 from 10 checked failed which is entirely different.

Your comments on here come across as reactive, defensive and ignorant and really do you no credit at all.

Agree fully with all of this bar the “new stricter rules”- as far as I can tell, all the club have done is suddenly decide to enforce the rules that have always been there and do so in a very heavy handed way.

I’ve been saying for ages on here that the rules are flawed and need reviewing and changing (as people
for various reasons have been forced to act in contravention to them) and tbh, have been told that there was “Nowt wrong with the rules” by most in here.
The way I would look at it is if you want to be a regular away traveller you should join a branch. They are the experts of many years standing. They have all the contacts and procedures down to a tee and everyone helps each other out.

I was originally a member of main SAFCSA but became a member of the Jarra branch and had previously travelled with the Shields branch without being a member. They were all very well organised and ran by great people and the people who travelled were good too.
 
It's common knowledge that branches buy tickets in bulk and regularly pass them on as people drop out for a variety of reasons. It's perfectly understandable and a common sense way to do things.

Who wants tickets going to waste and / or people / branches being out of pocket? Who wants buses half empty which means either the branch members will have to stump up more money each for the journey or ultimately the branches will stop running buses.

The club have come down on someone and his associates like a tonne of bricks when they are pretty much just doing what other branches have done for years. It's a ridiculous overreaction when they could have just called the branches in for a meeting and explained how things were going to be handled going forward and there were new stricter rules that needed adhering to.
I agree with you. The branch system is the core of our away support. But it seems in this case, it isn't a few people 'dropping out'. It is people saying 'I'm not going to these games so use my number'. Maybe some of them are only interested these days in the closer games like Leeds or Newcastle.They get the points - a Sunderland fan without the points get to the game - no losers. Over the years this become something like abuse of the system. If it's gone on for a few years then it undermines the whole BCP system.

I agree that the punishment is way too severe for safc2012. He is a diamond for arranging all those train journeys and saving supporters all that money. I bet the only reason he passed tickets from people with points to those who didn't qualify was to be helpful. At most it should have been a stern word and to stop doing it and that same message being passed on to all the branches.
 
The way I would look at it is if you want to be a regular away traveller you should join a branch. They are the experts of many years standing. They have all the contacts and procedures down to a tee and everyone helps each other out.

I was originally a member of main SAFCSA but became a member of the Jarra branch and had previously travelled with the Shields branch without being a member. They were all very well organised and ran by great people and the people who travelled were good too.
Many of our away days as young uns were with the Jarra Branch. Steve and Paul were/are extremely dedicated and well organised, I guess most branches are the same.
 
Still don’t understand the timing of the decision, if the PL have rules regarding tickets they should have been enforced for the first away match of the season.

To leave it till the Newcastle match leaves a very sour taste for me.

I’d like someone from the club to come out and offer a full explanation.

Not that I’ll hold my breath.
 
What percentage of those checked failed?
They didn’t say.

I’ve emailed them requesting a copy of the draft minutes from the meeting and I’m still waiting unfortunately. I suspect that to obtain the documentation I’ll have to force them to disclose them by way of a SAR under GDPR as they’d have to comply with that request under law.

Minutes of a meeting are recommended as best practice to be issued to all attendees within 24/48 hours of the meeting for their approval. Here we are 22 days later and we’re still waiting.
 
They didn’t say.

I’ve emailed them requesting a copy of the draft minutes from the meeting and I’m still waiting unfortunately. I suspect that to obtain the documentation I’ll have to force them to disclose them by way of a SAR under GDPR as they’d have to comply with that request under law.

Minutes of a meeting are recommended as best practice to be issued to all attendees within 24/48 hours of the meeting for their approval. Here we are 22 days later and we’re still waiting.
Did you get any reply to the hand delivered letters?
 
Did you get any reply to the hand delivered letters?
I’ve not sent any letters like that. I believe that a number of corporate clients, sponsors and supporters have sent letters recorded delivery / special delivery / hand delivered / email etc expressing their disgust and anger at the treatment of me.

I have been advised by one of these that they understand that there is an ongoing process in place.

Funnily enough the one thing that they’ve actioned from my right to be forgotten instruction is to remove my online ticketing account. They don’t appear to have actioned the rest of the request.

I’ll have to submit another SAR for all documentation sent to the club which identifies me to be provided to me including any documents sent directly to KLD etc.
 
I’ve not sent any letters like that. I believe that a number of corporate clients, sponsors and supporters have sent letters recorded delivery / special delivery / hand delivered / email etc expressing their disgust and anger at the treatment of me.

I have been advised by one of these that they understand that there is an ongoing process in place.

Funnily enough the one thing that they’ve actioned from my right to be forgotten instruction is to remove my online ticketing account. They don’t appear to have actioned the rest of the request.

I’ll have to submit another SAR for all documentation sent to the club which identifies me to be provided to me including any documents sent directly to KLD etc.
I'd like to think they will put the situation right.
 
I'd like to think they will put the situation right.
You’d like to hope so but……

I suspect it’s a personal vendetta for me highlighting issues previously.

One such example is under the current ticketing regime they were selling tickets for the play off final against Sheffield United to non season ticket holders in phase 1. It wasn’t until I made them aware of that situation that the error was raised and they were able to reset the requirements to sell tickets to season ticket holders only as per their qualifying criteria for phase 1. Without that intervention goodness knows how many genuine supporters with the appropriate season tickets would’ve missed out on attending the game.
 
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You’d like to hope so but……

I suspect it’s a personal vendetta for me highlighting issues previously.

One such example is under the current ticketing regime they were selling tickets for the play off final against Sheffield United to non season ticket holders in phase 1. It wasn’t until I made them aware of that situation that the error was raised and they were able to reset the requirements to sell tickets to season ticket holders only as per their qualifying criteria for phase 1. Without that intervention goodness knows how many genuine supporters with the appropriate season tickets would’ve missed out on attending the game.
Sounds like they need to be employing you rather than banning you marra.
 
The way I would look at it is if you want to be a regular away traveller you should join a branch. They are the experts of many years standing. They have all the contacts and procedures down to a tee and everyone helps each other out.

I was originally a member of main SAFCSA but became a member of the Jarra branch and had previously travelled with the Shields branch without being a member. They were all very well organised and ran by great people and the people who travelled were good too.
what about those of us who travel all over who aren't in a branch? being a member of a branch should never give anyone some sort of 'preferential' treatment over who gets a ticket.
 
It's common knowledge that branches buy tickets in bulk and regularly pass them on as people drop out for a variety of reasons. It's perfectly understandable and a common sense way to do things.

Who wants tickets going to waste and / or people / branches being out of pocket? Who wants buses half empty which means either the branch members will have to stump up more money each for the journey or ultimately the branches will stop running buses.

The club have come down on someone and his associates like a tonne of bricks when they are pretty much just doing what other branches have done for years. It's a ridiculous overreaction when they could have just called the branches in for a meeting and explained how things were going to be handled going forward and there were new stricter rules that needed adhering to.
As I requested on several occasions but they didn’t want to engage.

I’ve been told from 26 different individuals that they’ve given their number to friends/family to use for Villa. IMO all they’ve done is made an issue much harder to police. They could and should have worked with all the branches and the vast majority (if not all) would’ve been more than happy to work with the club. Instead they’re targeting every branch and no branch will now work with them imo and the problem they’ve resolved has become an even bigger issue going forward.
 
Sounds like they need to be employing you rather than banning you marra.
This is what I can’t understand.

Pointing out errors and preventing tickets being sold outside of the requirements of the phase should be seen by the club as helpful- strange they would have a vendetta against someone who is actively assisting them.

I just cannot understand the clubs motivation for this action and their statement does not really add any clarity.
 
There's been enough games in the last 4 years to build your points up for away games plus the home cup games .this ticket manager banning safc 2012 does he think that this is going to make it easier for fans with low points to get tickets .over half of his branch had over 60 points and will buy there own tickets.but they won't be sitting together and the train tickets will be 50 quid more
Costing their loyal fans a grand a season more.

The caring club.
 
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