Hmrc

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the flying graysons

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Can anyone explain why they are the only "service" organistion in the whole world that you cannot contact via the internet.

And also why every time I stay up past my bed time to ring them the systems has crashed and they cannot access my account.

Harrumph !
 


Can anyone explain why they are the only "service" organistion in the whole world that you cannot contact via the internet.

And also why every time I stay up past my bed time to ring them the systems has crashed and they cannot access my account.

Harrumph !

Was a lot of trouble with the systems today, doesn't happen everyday. You seem to have been unlucky.
 
Unions wouldnt have it

Would not suprise me the most unhelpfull people you could ever wish to deal with. especially when I have told them repeatdly I have lef the country for good and they keep badgering me for tax returns every year and every year I fill in the : elvis has left the building " form.


Wnakers are fining me 10 quid a day from today as well. Thye will have to pop round to get it like :lol:
 
Can anyone explain why they are the only "service" organistion in the whole world that you cannot contact via the internet.

And also why every time I stay up past my bed time to ring them the systems has crashed and they cannot access my account.

Harrumph !

because of conservative corruption and basically couldnt give a fck about the everyday man on the street.

dont want to know about your queries/problems man.:roll:
 
Can anyone explain why they are the only "service" organistion in the whole world that you cannot contact via the internet.

And also why every time I stay up past my bed time to ring them the systems has crashed and they cannot access my account.

Harrumph !

They get millions of phone calls a day and do not have the staff to cope - I suggest you blame the government for cutting staff numbers over the last few years

Was a lot of trouble with the systems today, doesn't happen everyday. You seem to have been unlucky.

I left early because of it - couldn't surf the net or owt like that
 
Barry Siddall said:
They get millions of phone calls a day and do not have the staff to cope - I suggest you blame the government for cutting staff numbers over the last few years

I left early because of it - couldn't surf the net or owt like that

So if they allowed emails it would be easier for the staff wouldnt it?
 
So if they allowed emails it would be easier for the staff wouldnt it?

need the staff to answer them marra - would just be the same - me mate gets broken link feedback and his day is practically wasted on ignoring people sending in enquiries relating to Mr Jones the butcher and his dodgey dealings
 
So if they allowed emails it would be easier for the staff wouldnt it?

In my experience no. You'll find people will respond to emails with one question at a time. This would normally take a few mins on the phone , but via email it could go on for 20 or 30 mins while you wait for the other person to reply. In this time the agent will be confused as to who they are dealing with and errors occur.
 
They get millions of phone calls a day and do not have the staff to cope - I suggest you blame the government for cutting staff numbers over the last few years



I left early because of it - couldn't surf the net or owt like that

Baz is right, HMRC have shed more than 50K staff in the last 7 years.........this is the trade off so HMRC customers should expect a lesser service.


I did have occasion years ago to call the HMRC call centre on a weekend about a tax credits letter they had sent me.........they told me they couldn't look at my case because "the system was down" and I told them that the system wasn't down because I was the Service Manager responsible for running the system and if it was down I would know before them :lol::lol:
That threw them a little :lol:
 
Baz is right, HMRC have shed more than 50K staff in the last 7 years.........this is the trade off so HMRC customers should expect a lesser service.


I did have occasion years ago to call the HMRC call centre on a weekend about a tax credits letter they had sent me.........they told me they couldn't look at my case because "the system was down" and I told them that the system wasn't down because I was the Service Manager responsible for running the system and if it was down I would know before them :lol::lol:
That threw them a little :lol:

I knew there was a reason that I liked you better than mini
 
Baz is right, HMRC have shed more than 50K staff in the last 7 years.........this is the trade off so HMRC customers should expect a lesser service.


I did have occasion years ago to call the HMRC call centre on a weekend about a tax credits letter they had sent me.........they told me they couldn't look at my case because "the system was down" and I told them that the system wasn't down because I was the Service Manager responsible for running the system and if it was down I would know before them :lol::lol:
That threw them a little :lol:

Ha ha class that like :lol: I work there like but im only support staff for a bunch of managers so I dont answer the phones that often.
 
Baz is right, HMRC have shed more than 50K staff in the last 7 years.........this is the trade off so HMRC customers should expect a lesser service.


I did have occasion years ago to call the HMRC call centre on a weekend about a tax credits letter they had sent me.........they told me they couldn't look at my case because "the system was down" and I told them that the system wasn't down because I was the Service Manager responsible for running the system and if it was down I would know before them
That threw them a little :lol:
Canny :lol:
 
I did have occasion years ago to call the HMRC call centre on a weekend about a tax credits letter they had sent me.........they told me they couldn't look at my case because "the system was down" and I told them that the system wasn't down because I was the Service Manager responsible for running the system and if it was down I would know before them :lol::lol:
That threw them a little :lol:

Aye, but "the system is down" in civil servant speak could mean anything from the kettle is bust, my pc is switched off or my tie is stuck in the shredder.
 
Do they actually answer the phone at the moment?

I need to ring them
 
Baz is right, HMRC have shed more than 50K staff in the last 7 years.........this is the trade off so HMRC customers should expect a lesser service.


I did have occasion years ago to call the HMRC call centre on a weekend about a tax credits letter they had sent me.........they told me they couldn't look at my case because "the system was down" and I told them that the system wasn't down because I was the Service Manager responsible for running the system and if it was down I would know before them
That threw them a little :lol:

kinell:lol::lol:
 
Because, in essance, they are just a useless bunch of state employed *****!!!
 
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