Are an absolute disgrace. Ive had FM2012 since January and each time I try to log in it wont let me. They reply a good 4 days after you raise a query and dont even read your bloody problem. Steam wont accept my password and they keep sending me number passwords and telling me to log in and change my secret answer and password. Each password theyve sent hasnt worked once and each time I email they send another bloody number password If this is the road FM is going down it will be the last time I play it.