Orange Contract!!

[Elliott]

Mobilefuckingphones!

Quite a long story i can get into it if needs be.

But basically i need to get out of my contract. Is the only way out to pay the early buyout fee.

My phone is now knackered and i don't want to continue paying for it 35 quid a month if ive no phone to use.

They have said they won't replace it, fix it as its hasnt got an orange logo on the thing.

What are my options? Anyone on here got any experience with the legal side of things?

Cheers

[Scott1CG]

3 Still try getting money off my brother from his contract 3+ years ago which he didn't do anything wrong over.

If they have broken t+c's then just stop paying, nout they can do about it. If you are in the wrong, then i suggest you pay.

Edit: Just read the edited bit, ask them for a new one? Don't you have insurance?

[smanty]

Ring them say you can't afford much drop down to the lowest tarriff. Then wait a month and say you want pay contract off. You pay contract off at the lowest tariff :) just done that last month

[LouCarpenter With A Shave]

Barry Siddall will be able to help, but he'll need to know the full story, even if it is really long.

[Elliott]

Originally Posted by Scott1CG

3 Still try getting money off my brother from his contract 3+ years ago which he didn't do anything wrong over.

If they have broken t+c's then just stop paying, nout they can do about it. If you are in the wrong, then i suggest you pay.

Edit: Just read the edited bit, ask them for a new one? Don't you have insurance?

I don't (it would cost me 75 pound to replace the phone on amazon as a unlocked one) But its a shit phone thats been shit from the start. The battery doesnt hold the charge etc etc.

well it annoyed me how orange increased my bill with a months notice and are all on the defence about it like.

Had a lot of bother with them mischarging me etc lately so i want shot of them if possible.

I'd be quite happy to cancel the direct debit it my credit rating wasnt going to take a massive hit!

[Sideshow Bob2]

I presume Orange won't fix it as it sounds like you didn't buy it from them. The retailer you bought it from should.

Unless you smashed it, in which case you're a daft knacker and haven't got a leg to stand on.

[Scott1CG]

Originally Posted by Elliott

I don't (it would cost me 75 pound to replace the phone on amazon as a unlocked one) But its a shit phone thats been shit from the start. The battery doesnt hold the charge etc etc.

well it annoyed me how orange increased my bill with a months notice and are all on the defence about it like.

Had a lot of bother with them mischarging me etc lately so i want shot of them if possible.

I'd be quite happy to cancel the direct debit it my credit rating wasnt going to take a massive hit!

If they've been charging you more without telling you before hand with no explanation, then you have a case to cancel the contract.

[Elliott]

Originally Posted by smanty

Ring them say you can't afford much drop down to the lowest tarriff. Then wait a month and say you want pay contract off. You pay contract off at the lowest tariff :) just done that last month

this is exactly what i phoned them to do and they said quite bluntly 'we do not negotiate' and i asked to be put through to customer services and she wouldnt told me they would tell me the same!!

How much was your contract and what did they lower it too?

[dirty bristow]

Elliott, home phone!

[Elliott]

Originally Posted by Sideshow Bob2

I presume Orange won't fix it as it sounds like you didn't buy it from them. The retailer you bought it from should.

Unless you smashed it, in which case you're a daft knacker and haven't got a leg to stand on.

I havnt smashed it like, fuckers been on the blink for a while. I did however loose the back off it a fair few months back :P But its taken no damage since