Re: Sky Plus HD box....
Only on a new installation will you get a new HD box, but with the HD turned off.
Ring up and complain, tell them you ain't paying the £55 or whatever the frig they charge these days and that you will cancel the lot if they don't fix it for free and they will send an engineer out with a replacement one. That's what they did with us last month when our Sky+ box finally packed up.
Is it safe??