Just had a very pleasant weekend down south for my niece's christening but the pub I stopped in had an odd approach to customer service.
Was paying for B&B however breakfast is not available on a Monday. No explanation or warning when booking, just none available.
No access to rooms outside of pub opening hours. Pub is only open between 12-4 on a Sunday. You can ring them to open the doors outside of those hours but no guarantee anyone will answer.
Whilst pub was 'shut' last night, there was a full house for a pub quiz.
Said I would be checking out at 8.30 this morning and manager said he would meet me but didn't turn up. Tried ringing but no answer. Was locked in but luckily barmaid had given my parents her front door key last night so I could get out. I haven't paid my bill as nobody there.
To add to the Fawlty Towers theme, on hearing that the barmaid was German, an elderly guest from Jersey said "Ooh, the Germans occupied Jersey during the war."
