Car Insurance Question Smashed Window

[mackembulldog]

Need some advice...

Scenario:
Purchased a unit for the house which would fit comfortably into the back of my car. Company selling the item suggest this rather than deliver it themselves so proceed to put the unit into the car.
Being slightly clumsy, aformentioned company employees drop the item and in doing so it crashes through the rear windscreen on the car. Their/company fault not mine.
Manager suggest driving back home and claiming on my insurance and then claim excess back from the store!! (like they will admit it after the event).
Where do I stand here? Should the car remain on the premises until the company fork out/get the rear windscreen done, and claim on their insurance, or do as the manager suggests? I think he may be trying to get the car off the premises in order to deny any responisbility after the fact.

Advice really appreciated

[Nuggsy]

CLAIM ON YOUR INSURANCE?! Are they mad? Fair enough they've offered to pay the excess but what about your increased premiums for the next however many years

[not spavin]

Did you smash it?

[mackembulldog]

Originally Posted by not spavin

Did you smash it?

No.. thats the argument. Why should my insurance cover something that was not done by me and the guilty party are actually present (and on company premises)

Originally Posted by not spavin

Did you smash it?

wondering If I was momentarily wooshed

[not spavin]

Originally Posted by mackembulldog

No.. thats the argument. Why should my insurance cover something that was not done by me and the guilty party are actually present (and on company premises)

Was the unit hanging out the back of it?

[Royston Vasey]

Claims for glass don't affect your premiums or no claims though (according to the nice lady on the Autoglass advert) So I guess the manager of the shop was looking at it that way to make it cheaper for them i.e. just pay the excess instead of £400 (or whatever) for the whole window.

[Teed]

Originally Posted by not spavin

Did you smash it?

He should have put the unit in the car his self the lazy bastard, fancy blaming
the poor shop workers, for his own bone idolness..

[oROSSo]

fucking hell they're taking you for a mug, i wouldn't leave until i got the cash

[RestlessNatives]

Originally Posted by not spavin

Was the unit hanging out the back of it?

[mackembulldog]

Originally Posted by Teed

He should have put the unit in the car his self the lazy bastard, fancy blaming
the poor shop workers, for his own bone idolness..

Its a theoretical situation.. which I myself am not in. Sorry I didnt make that clear. Its actually our lass (who has a bad back...and is a lass)

Originally Posted by not spavin

Was the unit hanging out the back of it?

jesus!!