Originally Posted by EcosseMackem
I bought a Medion Laptop from Aldi a couple of years back which came with a 3 year guarantee.
it's now just over 2 years old and has completely stopped working - it powers up but gets no further than the bios - the HD does not power up at all.
I've been trying to read up on other forums and I'm getting the message that unless the laptop was registered with Medion they get very arsey about the guarantee.
I don't recall anything in the original box stating this and can find no trace of anything in the box.
I do have the original receipt and everything else - including the box that says that it is guaranteed for 3 years
Do I have a leg to stand on legally ???
can't see a problem. you have the original receipt which acts as the guarantee.
you have the box which says 3 years guarantee.
take it back to where you bought it, with the box and receipt, and ask them to deal with it.
was there anything in the documents which said you had to register the product for the guarantee to be valid? i doubt that it would matter - you have proof of purchase and proof of guarantee.