Having an issue with my 10 year old sons xbox one and have ran out of ideas on how to solve it.
On Friday night he was online playing minecraft. A friend of a friend has reported him for no apparent reason and he's panicked and changed his gamertag. Since then he's only been able to play two games on his console. All others won't either load from disc or load fifa16 from the hard-drive of the console. I've tried everything thats listed online from the forums and nothing seems to fix it. He can log onto xbox live fine and there's no errors on his Microsoft account.
Anyone had anything similar and knows a fix?? Cheers.
On Friday night he was online playing minecraft. A friend of a friend has reported him for no apparent reason and he's panicked and changed his gamertag. Since then he's only been able to play two games on his console. All others won't either load from disc or load fifa16 from the hard-drive of the console. I've tried everything thats listed online from the forums and nothing seems to fix it. He can log onto xbox live fine and there's no errors on his Microsoft account.
Anyone had anything similar and knows a fix?? Cheers.