Browser problems IE and Chrome

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I'm not sure if this will work in windows 8, but you can try.

Right click on the Chrome icon on your desktop, go to properties, then shortcut, then go into the target box, place your cursor immediately after the last " hit the space-bar once, then type "-no-sandbox" (without the quotation marks) and click ok.

Hope it works.
 


start a command window, and ping www.safc.com
(STart | ruin | cmd.exe | type "ping www.safc.com" and hit enter)
See if the result looks like:
Pinging www.safc.com [37.191.114.1] with 32 bytes of data:

The actual ping will tyime out but you just need to see the ip address (the number in brackets) come back

Cos its both ie and chrome it sounds more like network and cos google is working your routing and crap is fine im gonna throw a hail mary pass and say dns resolution, theres a fair amount of nasty crap that will poison it to effectively redirect your internet. Its a random guess without knowing more but meh.

If you dont get a number back you can try running
netsh interface ipv4 add dns "Local Area Connection" address=8.8.8.8 index=1
from your command window and seeing if that resolves the issue.
 
Before thinking virus or anything malicious - AVG secure search is classed as a hijacker but shouldn't cause this type of issue - try some basic troubleshooting first.
If you haven't done so already, turn it off then on again, fully restart it not just log off or hibernate/sleep.
When it comes back on try to access www.bbc.co.uk. If that still fails the try to browse by the IP, type 212.58.244.69 into either browser address bar.
What happens will dictate the next step.

MattyM 09/109 said:
start a command window, and ping www.safc.com
(STart | ruin | cmd.exe | type "ping www.safc.com" and hit enter)
See if the result looks like:
Pinging www.safc.com [37.191.114.1] with 32 bytes of data:

The actual ping will tyime out but you just need to see the ip address (the number in brackets) come back

Cos its both ie and chrome it sounds more like network and cos google is working your routing and crap is fine im gonna throw a hail mary pass and say dns resolution, theres a fair amount of nasty crap that will poison it to effectively redirect your internet. Its a random guess without knowing more but meh.

If you dont get a number back you can try running
netsh interface ipv4 add dns "Local Area Connection" address=8.8.8.8 index=1
from your command window and seeing if that resolves the issue.
Click to expand...
Other than last bit, this. Could well be fixed by ipconfig /flushdns /release /renew
 
Last edited by a moderator:
hairynaker said:
Try this, found on Google.

Uncheck "Use hardware acceleration when available" under advanced settings
Also right click on the Chrome shortcut icon --> properties --> compatibility and check if it is running in any compatibility mode or not. If yes uncheck it and run again normally.
Click to expand...

Did you try these?
 
hairynaker said:
Did you try these?
Click to expand...
I unchecked the first one and restarted. No change.
The second one - was already unchecked.

blue sabre said:
...
When it comes back on try to access www.bbc.co.uk. If that still fails the try to browse by the IP, type 212.58.244.69 into either browser address bar.
What happens will dictate the next step.
Click to expand...
this web page is unavailable.(both).

MattyM 09/109 said:
start a command window, and ping www.safc.com
(STart | ruin | cmd.exe | type "ping www.safc.com" and hit enter)
See if the result looks like:
Pinging www.safc.com [37.191.114.1] with 32 bytes of data:
.
Click to expand...
this worked exactly as stated.

anotherfinemessi said:
I'm not sure if this will work in windows 8, but you can try.

Right click on the Chrome icon on your desktop, go to properties, then shortcut, then go into the target box, place your cursor immediately after the last " hit the space-bar once, then type "-no-sandbox" (without the quotation marks) and click ok.

Hope it works.
Click to expand...
Thanks, but it didn't. Should I go back and take the no sanbox bit off again?

blue sabre said:
Other than last bit, this. Could well be fixed by ipconfig /flushdns /release /renew
Click to expand...
Where would I type this?
 
Last edited:
peachbum said:
I unchecked the first one and restarted. No change.
The second one - was already unchecked.

this web page is unavailable.(both).

this worked exactly as stated.


Thanks, but it didn't. Should I go back and take the no sanbox bit off again?


Where would I type this?
Click to expand...

You need the command prompt box as before, where you typed the ping.
Then type ipconfig /release wait til it finishes and you get the flashing cursor then type ipconfig /renew and when that is done ipconfig /flushdns restart then try browsing again.
 
peachbum said:
Where would I type this?
Click to expand...

In a command prompt but your addressing and dns resolution is working, multiple browsers with the same issue mean its not a busted browser either.
Weird. could be a nasty proxy or something blocking port 80.
Try opening google at https://www.google.com which should work (note the s in the url) and check the little padlock appears next to the address in the address bar (this probably means no evil little proxy server is is committing a man in the middle attack on your internet connection). Then try both http://facebook.com, which probably wont work and https://facebook.com which might (they work over different ports so if one is blocked the other might not be)
 
Sounds like the pages you are seeing are cached, if your press CTRL+f5 on the pages that DO load you may find ti then fails.

Could be a proxy setting in the browsers?
 
Is it wireless or connected with cable?

You could try restoring browsers to default settings, disable any recent add-ons or extensions, check it isn't using a proxy

Are you using avast by any chance?
 
peachbum said:
I unchecked the first one and restarted. No change.
The second one - was already unchecked.

this web page is unavailable.(both).

this worked exactly as stated.


Thanks, but it didn't. Should I go back and take the no sanbox bit off again?


Where would I type this?
Click to expand...

Yeah, you can delete it. I've just read you're having a problem with more than one browser, so it was never going to work.

You could try going into control panel, network and internet, internet options, connections, LAN settings, and see if the proxy server box is checked. If it is, uncheck it and try that.
 
I have found a virus\browser hijacker . it is quarantined in malwarebytes quarantine. It is called PUP. Optional. AZlyrics. A.

I'm not getting popups though.

Seems that it has to be removed manually. I haven't backed up my computer files so haven't removed it yet.
 
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