Hull_Mackem
Striker
My account was hacked, they spent what was left in my wallet and then used saved credit card to buy games.
PlayStation won't refund and quote terms and conditions, "you are responsible for all purchases" even if they are illegal / fraud!
Having researched it, it seems if you ring your credit card and get the money back, they disable your account, so shafted then too, as they view it you "owe" them money.
Shit customer service and lesson learned. So take heed and remove any saved payment methods and keep wallet funds to a minimum where possible.
I am trying to kick up a fuss but doubt I will get anywhere.
PlayStation won't refund and quote terms and conditions, "you are responsible for all purchases" even if they are illegal / fraud!
Having researched it, it seems if you ring your credit card and get the money back, they disable your account, so shafted then too, as they view it you "owe" them money.
Shit customer service and lesson learned. So take heed and remove any saved payment methods and keep wallet funds to a minimum where possible.
I am trying to kick up a fuss but doubt I will get anywhere.